Skip to main content
Create the client’s organization from the sidebar org switcher: Manage OrganizationsSelect Organization (/app) → Create New Organization (admin-only). Creating it mints a Pi Agent key and runs Pi’s bootstrap automatically, so the client’s file store is seeded the moment the org exists. Then hand off: the client (or you, on their behalf) completes Pi’s setup on Set up Pi for your business. Do this as soon as the sales calls confirm we can help.

Create the organization

From the sidebar org switcher, open Manage Organizations, go to the Select Organization page (/app), and click Create New Organization. Fill in the Name and the Organization ID (auto-slugified from the name), then create it.
Creating an org is admin-only. It needs a platform-admin account: the app shows the Create New Organization button only to admins, and the API rejects non-admins. If you don’t see the button, ask an admin to create the org shell, and you can do everything else once it exists.

What creation seeds

Creating the org mints a default Pi Agent API key and calls Pi’s bootstrap, so Pi’s files are seeded the moment the org exists. There’s no separate “start bootstrap” step. Bootstrap lays down the core files that make Pi this client’s agent (IDENTITY.md, SOUL.md, USER.md, MEMORY.md); the client’s identity, voice, and knowledge are filled in during setup and as you work. The full picture of these files is on Set up Pi for your business.

Hand off to onboarding

Once the org exists, the account setup work begins: completing Pi’s identity and voice, filing the sales-call transcript, and building the Product Bible. See Onboarding, Month 1 for the full sequence. Next: Onboarding, Month 1